Request a File Revision in AutoScan
Use the conversation linked to your AutoScan request to describe a revision, identify the relevant delivery, and keep the vehicle and file context together.
Use the linked request conversation
Open the relevant order in your account and send the question or attachment through its conversation. This keeps the vehicle, service, original file and delivery context attached to the request.
Describe what needs review
Identify the delivery concerned and explain the issue or requested change clearly. Include the relevant vehicle and tool details when needed. Avoid creating a separate unrelated request merely to refer to an existing file.
Follow the response in your account
Check the linked conversation for questions, status updates or a revised delivery. This guide does not promise automatic approval, a free revision or a fixed response time; discuss the scope with AutoScan.
Continue in your account
Use your account to submit a file, confirm the selected service and price, and follow the linked messages and delivery. For questions before a request, contact AutoScan with the application details.